I was lucky enough to have worked at two family-owned hardware stores when I was in my early 20s. S&W was one of the stores.
A typical day involved stocking shelves, cutting glass, threading pipe and, most importantly, helping the customer.
At times you would stop the customer from buying a $50 faucet and sell them a 50-cent washer. You might spend a half-hour with a customer removing a broken bolt in order to sell them a replacement for 35 cents.
You would shoot the breeze with former employees who would regularly visit the store. It was not uncommon for them to help out a customer or two while visiting.
You would learn from co-workers and from the customers and you would pass it along.
The commitment to service at this store was remarkable.
Thanks to the crew at S&W Hardware for all the years of service. Be sure to stop by the store before they close. The store is located at 875 Ann Arbor Road in Plymouth, in western Wayne County.
Shop at your local hardware store!
Take a look at the workshop, stock room and some of the equipment used for many years at the store.
